_ My solution to this problem is to have Kroger come to a compromise with the employees. Take the great ideas that are already implemented into Key Retailing, and on the associate surveys, instead of filling in bubble questions, insert an area where employees can voice their opinions and ideas to make the company better.
There could be some great ideas that employees that people in the office could never think of, because they don't work in the store, they don't see the product every day.
Keeping employees happy is a great thing for every company. If employees are happy, they'll be better with customer service, giving customers a great shopping experience, wanting to come back again.
Dave Dillon, the CEO of Kroger, needs to care more about the happiness and well-being of his employees.